Orders And Delivery Information | Easy Shopping Guide

Effective Date: [02-02-24]

Processing Time

Orders are typically processed and shipped within 6–14 business days
Processing times may be extended during peak seasons, including new collection launches, holidays, or high-demand periods

We appreciate your patience during busy times.

Address Changes

Shipping addresses and shipping methods cannot be modified once an order is placed
Please ensure all details are correct before completing your purchase

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details
Customers are responsible for monitoring their shipments after dispatch

Shipping (U.S. & Domestic Orders)

Free Standard Shipping is available on eligible full-price orders within the United States
Estimated delivery time: 4–7 business days after dispatch
Shipping fees for other orders are calculated at checkout based on location and package weight

Exclusions:

We do not ship to P.O. Boxes
Orders cannot be combined once placed

International Shipping

Shipping rates are calculated at checkout based on destination and package weight
All international orders are shipped via express air courier
Estimated processing time: 4–5 business days
Estimated delivery times vary by location

Duties & Taxes

All applicable duties and taxes are included at checkout for international orders
Customers will not be charged additional fees upon delivery

Failed Delivery, Returned, or Abandoned Packages

Incorrect Address

If a package is returned due to an incorrect or incomplete address, reshipping fees will be the responsibility of the customer

Missed Deliveries

Unclaimed packages returned by the courier may incur additional reshipping or handling fees

Refused Packages

If a package is refused, return shipping costs, duties, and taxes will be deducted from the refund

Customs Delays / Abandonment

Packages held at customs for more than 30 days may be considered abandoned
In such cases, the order may become non-refundable

Damaged or Opened Packages

If your package arrives damaged or appears tampered with:

Take clear photos of the package before opening
File a claim with the courier immediately
Contact our support team with your order details and images

We will assist in resolving the issue where applicable.

Risk of Loss

Once an order has been shipped and tracking has been provided, the risk of loss transfers to the customer. We are not responsible for lost, stolen, or delayed packages after shipment.